Terms of Service

Effective Date: September 1, 2026
Last Updated: September 12, 2026

1. Introduction

Welcome to Wildgrove Living, operated by E6 & Co., LLC ("Company," "we," "our," or "us").

These Terms of Service ("Terms") govern your access to and use of our website located at wildgroveliving.com ("Website") and any related services we provide (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

2. Eligibility

By using the Services or placing an order, you represent that you are at least 18 years old or the age of legal majority in your jurisdiction and have the legal capacity to enter into these Terms.

If you use the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

Certain features of the Services may allow or require you to create an account.

When creating an account, you agree to provide true, accurate, current, and complete information and to maintain and update that information when necessary.

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials;

• Activities conducted through your account to the extent permitted by applicable law; and

• Promptly notifying us if you become aware of unauthorized access to or use of your account.

4. Orders and Payment

4.1 Product Availability

All products offered through the Website are subject to availability.

We reserve the right to limit quantities, discontinue products, or modify our product selection at any time, subject to applicable law.

4.2 Pricing

Product prices may change without notice.

Applicable taxes, shipping charges, freight charges, or other applicable order charges will be presented during the checkout process before you submit your order, when applicable.

If we discover a material pricing, product description, or other order error after an order is submitted, we may contact you to resolve the issue or cancel and refund the affected order as permitted by applicable law.

4.3 Payment Terms

Currency: All transactions are processed in U.S. dollars (USD).

Accepted Payment Methods: Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Amazon Pay, Diners Club, and Shop Pay.

Payment Processing: Payments are processed through Shopify Payments and other applicable payment services associated with the payment method selected at checkout.

Billing Information: You agree to provide current, complete, and accurate billing and payment information when placing an order.

The payment methods displayed during checkout represent the payment options currently available for a particular transaction.

4.4 Order Acceptance

Submission of an order does not necessarily constitute our final acceptance of that order.

We reserve the right, subject to applicable law, to refuse, limit, or cancel an order for legitimate reasons, including:

• Product unavailability;

• Material errors in product descriptions or pricing;

• Payment authorization problems;

• Suspected fraudulent or unauthorized transactions;

• Shipping restrictions; or

• Other circumstances that prevent us from reasonably fulfilling the order.

If we cancel an order after payment has been collected, we will issue the appropriate refund to the original payment method.

4.5 Backorders

If an ordered item becomes backordered, we will generally notify you within 48 hours after we become aware of the backorder.

When possible, we will provide information regarding expected availability and available options. Depending on the circumstances, you may choose to wait for the product or cancel the affected item or order for a refund.

4.6 Order Cancellations

Customers may request cancellation within 24 hours of placing an order.

Cancellation requests are not guaranteed if an order has already entered fulfillment, shipped, or otherwise become non-cancellable.

Please contact us as soon as possible if you need to request a cancellation.

5. Shipping and Delivery

5.1 Shipping Policy

Wildgrove Living currently ships within the United States.

Orders are generally processed within 1 to 2 business days. Standard domestic delivery is generally estimated at 3 to 5 business days after processing, although actual delivery times may vary.

Large or oversized products may require LTL freight delivery and may be subject to different delivery procedures and timelines.

For complete information regarding shipping, freight deliveries, delays, damaged shipments, and related requirements, please review our Shipping Policy at:

wildgroveliving.com/pages/shipping-policy

5.2 Delivery and Risk of Loss

Delivery terms and risk of loss will be determined in accordance with applicable law and the shipping terms applicable to your order.

Customers are responsible for providing an accurate and complete delivery address and for complying with any reasonable delivery requirements communicated for parcel or freight shipments.

Nothing in these Terms is intended to eliminate rights or remedies available to consumers under applicable law for lost, damaged, or undelivered merchandise.

6. Returns and Refunds

Eligible products may generally be returned within 30 days, subject to the conditions and exclusions contained in our Return and Refund Policy.

Unless otherwise stated or required by applicable law, customers are responsible for return shipping costs, and eligible returns may be subject to a 25% restocking fee.

Returned products generally must be unused, in their original packaging, and have applicable tags attached.

For complete requirements, exclusions, procedures, and refund information, please review our Return and Refund Policy at:

wildgroveliving.com/pages/return-and-refund-policy

7. Intellectual Property Rights

7.1 Ownership

Content appearing on the Website, including text, graphics, logos, website design, original images, and software, may be owned by E6 & Co., LLC, Wildgrove Living, manufacturers, suppliers, licensors, or other content owners and is protected by applicable intellectual property laws.

Nothing in these Terms transfers ownership of third-party intellectual property to Wildgrove Living.

7.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for lawful personal and shopping purposes.

7.3 Restrictions

Except as permitted by law or with appropriate authorization, you may not:

• Reproduce, duplicate, copy, sell, resell, or commercially exploit protected portions of the Services;

• Use Wildgrove Living trademarks, branding, or other proprietary materials without permission; or

• Use meta tags or hidden text containing our trademarks or branding without authorization.

8. User Content

8.1 Submissions

If you voluntarily submit reviews, photographs, comments, feedback, or other content ("User Content") through features of the Services designed to accept such submissions, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, distribute, and adapt that User Content for purposes related to operating, improving, and promoting Wildgrove Living, subject to applicable law.

You represent that you have the necessary rights to submit the User Content.

8.2 Prohibited Content

You may not knowingly submit User Content that:

• Is unlawful, threatening, abusive, harassing, defamatory, obscene, or otherwise prohibited by applicable law;

• Violates another person's privacy or other legal rights;

• Infringes intellectual property or proprietary rights; or

• Contains malicious code or is intended to interfere with the Website.

9. Prohibited Activities

You agree not to:

Violate Laws or Rights: Use the Services for unlawful purposes or in violation of applicable local, state, federal, or international law.

Disrupt the Services: Interfere with or disrupt the Website, servers, networks, or security systems associated with the Services.

Attempt Unauthorized Access: Attempt to gain unauthorized access to accounts, systems, networks, data, or portions of the Services.

Engage in Fraud: Use false information, unauthorized payment methods, fraudulent transactions, or other deceptive practices.

10. Disclaimers and Warranties

10.1 Website and Services

To the extent permitted by applicable law, the Website and general informational Services are provided on an "AS IS" and "AS AVAILABLE" basis.

We do not guarantee that the Website will always be uninterrupted, error-free, or continuously available.

10.2 Informational Content

We do not warrant that all general informational or editorial content available through the Website will be complete, current, or appropriate for every individual circumstance.

Nothing in this section is intended to disclaim obligations relating to products sold through Wildgrove Living that cannot legally be disclaimed.

10.3 Product Warranties

Product warranty coverage varies by manufacturer, brand, and product.

Any applicable product-specific or manufacturer warranty is governed by its applicable warranty terms. General disclaimers concerning the Website do not eliminate an expressly applicable product warranty or rights that cannot legally be waived.

Please review the warranty information on the applicable product page or our Warranty Policy at:

wildgroveliving.com/pages/warranty-policy

For warranty questions, contact us before purchasing.

11. Limitation of Liability

To the fullest extent permitted by applicable law, E6 & Co., LLC, doing business as Wildgrove Living, and its owners, officers, employees, agents, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Website or Services.

This includes, where permitted by law, damages arising from unauthorized access to our systems or interruption of the Website.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, nor does this section eliminate applicable product warranty rights or consumer protection rights.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless E6 & Co., LLC, doing business as Wildgrove Living, and its affiliates, officers, employees, and agents from claims, liabilities, damages, or reasonable costs arising from:

• Your unlawful or unauthorized use of the Services;

• Your material violation of these Terms; or

• Your infringement of a third party's rights.

This provision does not require you to indemnify us for conduct for which indemnification cannot lawfully be required.

13. Suspension and Termination

We may suspend or terminate an account or restrict access to portions of the Services if we reasonably determine that a user has materially violated these Terms, engaged in fraudulent or unlawful conduct, compromised Website security, or otherwise misused the Services.

Termination does not affect rights or obligations that accrued before termination.

14. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.

To the extent legally permitted, disputes arising from these Terms or the Services shall be brought in a court of competent jurisdiction in Florida.

Nothing in this section is intended to deprive a consumer of protections or venue rights that cannot lawfully be waived.

15. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will post the updated Terms on the Website and update the "Last Updated" date. Changes will become effective as stated in the updated Terms or as otherwise permitted by applicable law.

Your continued use of the Services after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

16. Miscellaneous

16.1 Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

16.2 Entire Agreement

These Terms, together with policies and terms incorporated by reference, constitute the agreement between you and Wildgrove Living concerning your use of the Services and purchases made through the Website, except where additional product-specific terms apply.

16.3 Waiver

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.

17. Contact Information

If you have questions regarding these Terms of Service, please contact:

Wildgrove Living
Operated by E6 & Co., LLC

Address:
836 Lake Asbury Drive
Green Cove Springs, Florida 32092
USA

Email: support@wildgroveliving.com
Phone: (888) 387-9892
Customer Service Hours: Monday through Friday, 9:00 AM to 5:00 PM EST
Website: wildgroveliving.com